Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Reel Vault Store.

Digital Product Delivery

All products sold on Reel Vault Store are digital products. We do not sell or ship any physical items.

After a successful purchase, customers will receive access to their purchased digital content through:

  • Google Drive Download Links

  • Email Delivery

  • Download Access Page

  • Other digital delivery methods provided by Reel Vault Store

Delivery Time

Most digital products are delivered immediately after successful payment confirmation.

In some cases, delivery may take up to 24 hours due to:

  • Payment verification

  • Technical maintenance

  • System delays

  • Internet connectivity issues

Download Issues

If you do not receive your download link or are unable to access your purchased files, please contact our support team.

We will make every effort to resolve the issue as quickly as possible.

Incorrect Email Address

Customers are responsible for providing a valid email address during checkout.

Reel Vault Store is not responsible for delivery delays caused by incorrect customer information.

Support

If you experience any issues with product delivery, please contact us:

Email: koliproductions1@gmail.com

Please include:

  • Order Number

  • Purchase Email Address

  • Description of the Issue

Shipping Charges

Since all products are delivered digitally, no shipping charges apply.

No physical shipment will be made for any product purchased from Reel Vault Store.